EFFECTIVENESS OF NATIONAL ADMINISTRATION SYSTEMS IN IMPLEMENTATION OF PUBLIC SERVICES

Authors

  • Hotmaria Hertawaty Sijabat Fakultas Hukum Universitas Krisnadwipayana, Indonesia Author

Keywords:

Efficiency, system of state administration, public service

Abstract

When it comes to the standard of public service, the efficiency of the state administration system is crucial. The role of institutions and supervisory mechanisms in improving effectiveness has a crucial role in enhancing the efficiency of the state administration system. For example, regulatory bodies such as ombudsmen, financial regulators, and government internal regulators can play an important role in ensuring that regulations are implemented properly and effectively. With effective supervisory institutions and mechanisms, it can be expected that public services will become more transparent, accountable, and responsive to the needs of the public. Therefore, coordinated efforts between the government, the supervisory agencies, and civil society are required to ensure the efficacy of state administration in the public service. The research methodology used in this study is library research. The concepts of public administration, state administration, and the relationship between public services and state administration are covered in this study, along with the variables influencing the efficiency of the state administration system and its impact on public service improvement.

Downloads

Download data is not yet available.

References

Benz, A., Corcaci, A., & Doser, J. W. (2018). Unravelling multilevel administration. Patterns and dynamics of administrative co-ordination in European governance. In Governance by International Public Administrations (pp. 51-70). Routledge.

Bryson, J., & George, B. (2020). Strategic management in public administration.

In Oxford research encyclopedia of politics.

Caiden,Gerald E.1982. Public administration, Edition 2. Palisades Publishers, University of California

Carey, M. (2019). The Common Agricultural Policy's New Delivery Model Post‐2020: National Administration Perspective. EuroChoices, 18(1), 11-17.

Dahl, R. A. (2018). The science of public administration: Three problems. In Democracy, bureaucracy, and the study of administration (pp. 60-76). Routledge.

De Vries, H., Bekkers, V., & Tummers, L. (2016). Innovation in the public sector: A systematic review and future research agenda. Public administration, 94(1), 146- 166.

Denhardt, J. V., & Denhardt, R. B. (2015). The new public service revisited. Public Administration Review, 75(5), 664-672.

Denhardt, J. V., & Denhardt, R. B. (2015). The new public service: Serving, not steering.

Routledge.

Denney, A. S., & Tewksbury, R. (2013). How to write a literature review. Journal of criminal justice education, 24(2), 218-234.

Dick-Sagoe, C. (2020). Decentralization for improving the provision of public services in developing countries: A critical review. Cogent Economics & Finance, 8(1), 1804036.

Dobel, J. P. (2016). Integrity in the public service. Dobel, JP (1990). Integrity in the Public Service. Public Administration Review, 50(3), 354-66.

Fenger, M., & Bekkers, V. (2016). The governance concept in public administration.

In Governance and the democratic deficit (pp. 13-34). Routledge.

Knill, C. (2001). The Europeanisation of national administrations: Patterns of institutional change and persistence. Cambridge University Press.

Kuziemski, M., & Misuraca, G. (2020). AI governance in the public sector: Three tales from the frontiers of automated decision-making in democratic settings. Telecommunications policy, 44(6), 101976.

Lapuente, V., & Van de Walle, S. (2020). The effects of new public management on the quality of public services. Governance, 33(3), 461-475.

Mosher, F. C. (2016). Democracy and the public service. In Representative Bureaucracy (pp. 19-22). Routledge.

Osborne, S. P., Radnor, Z., & Strokosch, K. (2016). Co-production and the co-creation of value in public services: a suitable case for treatment?. Public management review, 18(5), 639-653.

Pérez-Morote, R., Pontones-Rosa, C., & Núñez-Chicharro, M. (2020). The effects of e-government evaluation, trust and the digital divide in the levels of e- government use in European countries. Technological forecasting and social change, 154, 119973.

Riggs Fred W (1964) Administration in Developing Countries: The Theory of Prismatic Society. Boston: Houghton Mifflin Co.

Robbins, Stephen.P, 1996, Perilaku Organisasi, Prenhallindo, Jakarta.

Rosenbloom, D. H., Kravchuk, R. S., & Clerkin, R. M. (2022). Public administration: Understanding management, politics, and law in the public sector. Routledge.

Staats, E. B. (2018). Public service and the public interest. In Public Service (pp. 371- 380). Routledge.

Sukhina, Y. V., Titova, M. V., Khryachkova, G. V., Surkova, E. V., & Chidemian, K.

P. (2021). Improving The System For Assessing The Effectiveness Of Public Administration. European Proceedings of Social and Behavioural Sciences.

Van Dooren, W., Bouckaert, G., & Halligan, J. (2015). Performance management in the public sector. Routledge.

Walker, R. M., & Boyne, G. A. (2006). Public management reform and organizational performance: An empirical assessment of the UK Labour government's public service improvement strategy. Journal of Policy Analysis and Management: The Journal of the Association for Public Policy Analysis and Management, 25(2), 371-393.

Yazdany, J., Bansback, N., Clowse, M., Collier, D., Law, K., Liao, K. P., ... & Kazi, S. (2016). Rheumatology Informatics System for Effectiveness: a national informatics‐enabled registry for quality improvement. Arthritis care & research, 68(12), 1866-1873.

Zahran, W. S., Terada, A., & Saengsroi, J. (2023). Implementation of Good Governance Principles in Improving Public Services: A Case Study of the Ministry of Education and Culture. Ilomata International Journal of Social Science, 4(1), 119-131.

Downloads

Published

2025-12-10